Healthcare clinic
AI voice scheduling for an Ontario clinic
We are building an AI phone scheduling helper for an Ontario family medicine clinic, built to strict Ontario health-privacy rules with a person kept in the loop.
The problem
A busy front desk loses time to booking, cancellation, and reminder calls, which pulls staff away from patients in the room.
What we did
We are building an AI phone scheduling helper that handles routine booking calls. It is built to strict Ontario health-privacy rules, keeps a person in the loop for anything sensitive, and never gives medical advice.
This project is described by what it does, not by who it is for. We do not name the clinic or the physician, and we do not share private details. The design keeps a person in the loop for anything sensitive and never gives medical advice.
- PHIPA
- PHIPA is Ontario's health privacy law that protects patient information.
- AI voice assistant
- An AI voice assistant is a digital helper that answers calls and handles simple tasks automatically.
Figures shown are founder-verified, rounded, and shared with client identities withheld.